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Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metap ...

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DETAILS

  • Performance Measurement with the Balanced Scorecard
  • A Practical Approach to Implementation within SMEs
  • Biazzo, Stefano, Garengo, Patrizia
  • Kartoniert, x, 133 S.
  • X, 133 p. 59 illus.
  • Sprache: Englisch
  • 235 mm
  • ISBN-13: 978-3-642-24760-6
  • Titelnr.: 31150784
  • Gewicht: 231 g
  • Springer, Berlin (2012)
  • Herstelleradresse

    Springer Heidelberg

    Tiergartenstr. 17

    69121 - DE Heidelberg

    E-Mail: buchhandel-buch@springer.com

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