Never Split the Difference

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations and conflict resolution-whether in the boardroom, in your community, or at home.

Life is a series of negotiations, and negotiation is at the heart of collaboration-whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the negotiation skills to be effective in ...