Banking Ombudsman Scheme in India : A Critical Analysis

Redresaal of Customer's grievances has become very crucial now a days and RBI is continuously passing regulations for the smooth functions of banks and redressal of the grievances of the Customers. Banking Ombudsman Scheme was established by the Reserve Bank of India (RBI) in 1995 to provide speedy solutions to grievances faced by bank customers. The Scheme has been revised in 2002 and 2006 respectively. This book titled as 'Banking Ombudsman Scheme in India: A Critical Analysis' very relevant ...